back to list

Re: [Ticket#2013111310001911] Creating Custom Tunings

🔗Chris Vaisvil <chrisvaisvil@...>

3/10/2014 10:40:17 AM

Hello Rocky,

I have figured out from your lack of response for months now that Native
Instruments does not care if I remain a customer. I will not be upgrading
Absynth. And once the rational way of microtuning Kontakt is destroyed I
won't be upgrading that anymore as well.

As I understand it FM 8 no longer supports microtuning now also. I have no
reason to purchase a native instruments bundle.

I'm pretty shocked at the way my ticket was dropped, even the lack of how
to do a clean uninstall and go back to a working version of Absynth was
ignored.

My website only gets about 5k uniques a month but it is composed of mostly
microtonal composer like me. I used to feature your products. I can't do
that if your products use witchcraft to retune to something other than 12
equal.

It was nice while it lasted... At least Garritan accepts scala tuning files
without a fuss and cost way less than NI for close to the same quality. So
I can continue my work no matter what bizarre decisions your company makes
with respect to alternate tuning support.

Now it's time to take this saga to my fellow microtonalists.

Former Native Instruments Customer

Chris Vaisvil, composer

Vaisvil Compositions, LLC

www.chrisvaisvil.com

On Thursday, January 23, 2014, Chris Vaisvil <chrisvaisvil@...> wrote:

> Hello Rocky,
>
> Has my ticket been dropped? It has been a very long time since I have
> heard from NI
>
> Chris
>
> On Monday, January 6, 2014, Chris Vaisvil <chrisvaisvil@...> wrote:
>
> Hello Rocky,
>
> Can I ask what the status of my ticket is?
>
> Thanks,
>
> Chris
>
> On Tuesday, December 17, 2013, Chris Vaisvil wrote:
>
> Rocky,
>
> As best as I can recall I tried the version before the one I had installed
> and then went back about a year. I'm pretty sure the tuning still didn't
> work (but I know it used to!! I have pieces using it) and the older version
> took away the expansion packs. I have attached a jpeg of the versions I
> have on my hard drive in case someone says - that is the one he wants.
>
> Honestly, if I could just have the tunings I requested it would go a long
> way to giving me something useful to use. To try to figure out all of those
> tunings with the present system is really daunting. And just in case some
> one suggests I wouldn't use them - look here:
>
> My microtonal music sorted by tuning:
>
> http://micro.soonlabel.com/
>
> There is a pack of tunings that is popular in the community here:
> http://www.huygens-fokker.org/scala/downloads.html
>
> go to the bottom - 4,200 tunings in an archive. Actually NI would do well
> in our community to support this format like Pianoteq and Zeta+ and many
> other soft synths (and even some hardware tuners) do.
>
> Chris
>
>
> On Tue, Dec 17, 2013 at 8:28 PM, Chris Vaisvil <chrisvaisvil@...>wrote:
>
> I can't remember which ones I tried.
>
>
> On Tue, Dec 17, 2013 at 1:08 PM, NI-Ticket-System <
> ni-support@native-instruments.com> wrote:
>
> Hello Chris Vaisvil,
>
> Which previous software-versions did you try to install?
> >
>
> Rocky
> Native Instruments Support Team
>
> Native Instruments North America, Inc.
> 6725 Sunset Boulevard
> 5th Floor
> Los Angeles, CA 90028
> USA
> http://www.native-instruments.com/
>
> ***
>
> Also check our extensive Knowledge Base for answers to common questions
> about
> NATIVE INSTRUMENTS products:
>
> http://www.native-instruments.com/knowledge/
>
> ***
>
> KOMPLETE 9 - the NI instruments and effects collection
> => http://www.native-instruments.com/en/komplete/
>
> TRAKTOR KONTROL S4 - the ultimate integrated DJ system
> => http://www.native-instruments.com/traktor-kontrol-s4
>
> ->>>>>> NATIVE INSTRUMENTS - The Future of Sound<<<<<<-
>
> Registergericht: Amtsgericht Charlottenburg
> Registernummer: HRB 72458
> UST.-ID.-Nr. DE 20 374 7747
>
> Geschäftsführung: Daniel Haver (CEO), Mate Galic
>
> Chris Vaisvil <chrisvaisvil@...> wrote:
>
> > Then how do I downgrade? I tried installing a minor couple versions
> > previous but ran into the same problem with tuning. I need a clean
> > uninstall.
> >
> > And is it possible to downgrade and retain the twilight sounds?
> >
> > Lastly, this has the effect of making me very wary of upgrading or
> > purchasing absynth in the future.
> >
> > Chris
> >
> > On Monday, December 16, 2013, NI-Ticket-System wrote:
> >
> > > Hello Chris Vaisvil,
> > >
> > > Sorry, but no. This issue would most likely not be resolved until a new
> > > update-
> > > version of Absynth 5 is released. The Absynth 5 development team does
> not
> > > share
> > > the software release schedule with Technical Support. Please check
> when a
> > > new
> > > software version update is released, to see if the issue you are
> > > describing has
> > > been resolved or not.
> > >
> > > Please note, that you may submit a formal improvement request for
> Absynth
> > > 5 Here:
> > >
> > >
> <http://www.native-instruments.com/forum/forumdisplay.php?136-Feature->
>
>

🔗Chris Vaisvil <chrisvaisvil@...>

3/10/2014 4:10:10 PM

Hi Rocky,

Someone from the community helped - my thanks to Marcel de Velde, and I
apologize for my rant to everyone else except Native Instrument support.
I'm glad I spoke up, embarrassing as it is to express such
frustration, since I was able to get help, finally, after so many months.

Chris

On Monday, March 10, 2014, Chris Vaisvil
<chrisvaisvil@...<javascript:_e(%7B%7D,'cvml','chrisvaisvil@...');>>
wrote:

> Hello Rocky,
>
> I have figured out from your lack of response for months now that Native
> Instruments does not care if I remain a customer. I will not be upgrading
> Absynth. And once the rational way of microtuning Kontakt is destroyed I
> won't be upgrading that anymore as well.
>
> As I understand it FM 8 no longer supports microtuning now also. I have no
> reason to purchase a native instruments bundle.
>
> I'm pretty shocked at the way my ticket was dropped, even the lack of how
> to do a clean uninstall and go back to a working version of Absynth was
> ignored.
>
> My website only gets about 5k uniques a month but it is composed of mostly
> microtonal composer like me. I used to feature your products. I can't do
> that if your products use witchcraft to retune to something other than 12
> equal.
>
> It was nice while it lasted... At least Garritan accepts scala tuning
> files without a fuss and cost way less than NI for close to the same
> quality. So I can continue my work no matter what bizarre decisions your
> company makes with respect to alternate tuning support.
>
> Now it's time to take this saga to my fellow microtonalists.
>
> Former Native Instruments Customer
>
> Chris Vaisvil, composer
>
> Vaisvil Compositions, LLC
>
> www.chrisvaisvil.com
>
> On Thursday, January 23, 2014, Chris Vaisvil <chrisvaisvil@...>
> wrote:
>
> Hello Rocky,
>
> Has my ticket been dropped? It has been a very long time since I have
> heard from NI
>
> Chris
>
> On Monday, January 6, 2014, Chris Vaisvil <chrisvaisvil@...> wrote:
>
> Hello Rocky,
>
> Can I ask what the status of my ticket is?
>
> Thanks,
>
> Chris
>
> On Tuesday, December 17, 2013, Chris Vaisvil wrote:
>
> Rocky,
>
> As best as I can recall I tried the version before the one I had installed
> and then went back about a year. I'm pretty sure the tuning still didn't
> work (but I know it used to!! I have pieces using it) and the older version
> took away the expansion packs. I have attached a jpeg of the versions I
> have on my hard drive in case someone says - that is the one he wants.
>
> Honestly, if I could just have the tunings I requested it would go a long
> way to giving me something useful to use. To try to figure out all of those
> tunings with the present system is really daunting. And just in case some
> one suggests I wouldn't use them - look here:
>
> My microtonal music sorted by tuning:
>
> http://micro.soonlabel.com/
>
> There is a pack of tunings that is popular in the community here:
> http://www.huygens-fokker.org/scala/downloads.html
>
> go to the bottom - 4,200 tunings in an archive. Actually NI would do well
> in our community to support this format like Pianoteq and Zeta+ and many
> other soft synths (and even some hardware tuners) do.
>
> Chris
>
>
> On Tue, Dec 17, 2013 at 8:28 PM, Chris Vaisvil <chrisvaisvil@...>wrote:
>
> I can't remember which ones I tried.
>
>
> On Tue, Dec 17, 2013 at 1:08 PM, NI-Ticket-System <
> ni-support@...> wrote:
>
> Hello Chris Vaisvil,
>
> Which previous software-versions did you try to install?
> >
>
> Rocky
> Native Instruments Support Team
>
> Native Instruments North America, Inc.
> 6725 Sunset Boulevard
> 5th Floor
> Los Angeles, CA 90028
> USA
> http://www.native-instruments.com/
>
> ***
>
> Also check our extensive Knowledge Base for answers to common questions
> about
> NATIVE INSTRUMENTS products:
>
> http://www.native-instruments.com/knowledge/
>
> ***
>
> KOMPLETE 9 - the NI instruments and effects collection
> => http://www.native-instruments.com/en/komplete/
>
> TRAKTOR KONTROL S4 - the ultimate integrated DJ system
> => http://www.native-instruments.com/traktor-kontrol-s4
>
> ->>>>>> NATIVE INSTRUMENTS - The Future of Sound<<<<<<-
>
> Registergericht: Amtsgericht Charlottenburg
> Registernummer: HRB 72458
> UST.-ID.-Nr. DE 20 374 7747
>
> Geschäftsführung: Daniel Haver (CEO), Mate Galic
>
> Chris Vaisvil <chrisvaisvil@...> wrote:
>
> > Then how do I downgrade? I tried installing a minor couple versions
> > previous but ran into the same problem with tuning. I need a clean
> > uninstall.
> >
> > And is it possible to downgrade and retain the twilight sounds?
> >
> > Lastly, this has the effect of making me very wary of upgrading or
> > purchasing absynth in the future.
> >
> > Chris
> >
> > On Monday, December 16, 2013, NI-Ticket-System wrote:
> >
> > > Hello Chris Vaisvil,
> > >
> > > Sorry, but no. This issue would most likely not be resolved until a new
> > > update-
> > > version of Absynth 5 is released. The Absynth 5 development team does
> not
> > > share
> > > the software release schedule with Technical Support. Please check
> when a
> > >
>
>

🔗richard duckworth <richduckworth@...>

3/10/2014 4:14:40 PM

Hi Chris, have you ever talked to Sonic Couture? They have done utonal stuff w/ NI scripts - could be worth dropping them a line. Think the guy's name is Dan
Cheers, Rich 

On Monday, 10 March 2014, 23:10, Chris Vaisvil <chrisvaisvil@...> wrote:

 
Hi Rocky,

Someone from the community helped - my thanks to Marcel de Velde, and I apologize for my rant to everyone else except Native Instrument support. I'm glad I spoke up, embarrassing as it is to express such frustration,  since I was able to get help, finally, after so many months. 

Chris 

On Monday, March 10, 2014, Chris Vaisvil <chrisvaisvil@...> wrote:

Hello Rocky,
>
>
>I have figured out from your lack of response for months now that Native Instruments does not care if I remain a customer. I will not be upgrading Absynth. And once the rational way of microtuning Kontakt is destroyed I won't be upgrading that anymore as well. 
>
>
>As I understand it FM 8 no longer supports microtuning now also. I have no reason to purchase a native instruments bundle. 
>
>
>I'm pretty shocked at the way my ticket was dropped, even the lack of how to do a clean uninstall and go back to a working version of Absynth was ignored. 
>
>
>My website only gets about 5k uniques a month but it is composed of mostly microtonal composer like me. I used to feature your products. I can't do that if your products use witchcraft to retune to something other than 12 equal. 
>
>
>It was nice while it lasted... At least Garritan accepts scala tuning files without a fuss and cost way less than NI for close to the same quality. So I can continue my work no matter what bizarre decisions your company makes with respect to alternate tuning support. 
>
>
>Now it's time to take this saga to my fellow microtonalists.  
>
>
>Former Native Instruments Customer
>
>
>Chris Vaisvil, composer
>
>
>Vaisvil Compositions, LLC
>
>
>www.chrisvaisvil.com
>
>On Thursday, January 23, 2014, Chris Vaisvil <chrisvaisvil@...> wrote:
>
>Hello  Rocky,
>>
>>
>>Has my ticket been dropped? It has been a very long time since I have heard from NI
>>
>>
>>Chris
>>
>>On Monday, January 6, 2014, Chris Vaisvil <chrisvaisvil@...> wrote:
>>
>>Hello Rocky,
>>>
>>>
>>>Can I ask what the status of my ticket is?
>>>
>>>
>>>Thanks,
>>>
>>>
>>>Chris
>>>
>>>On Tuesday, December 17, 2013, Chris Vaisvil wrote:
>>>
>>>Rocky,
>>>>
>>>>As best as I can recall I tried the version before the one I had installed and then went back about a year. I'm pretty sure the tuning still didn't work (but I know it used to!! I have pieces using it) and the older version took away the expansion packs. I have attached a jpeg of the versions I have on my hard drive in case someone says - that is the one he wants.
>>>>
>>>>Honestly, if I could just have the tunings I requested it would go a long way to giving me something useful to use. To try to figure out all of those tunings with the present system is really daunting. And just in case some one suggests I wouldn't use them - look here:
>>>>
>>>>My microtonal music sorted by tuning:
>>>>
>>>>http://micro.soonlabel.com/
>>>>
>>>>There is a pack of tunings that is popular in the community here:
>>>>http://www.huygens-fokker.org/scala/downloads.html
>>>>
>>>>go to the bottom - 4,200 tunings in an archive. Actually NI would do well in our community to support this format like Pianoteq and Zeta+ and many other soft synths (and even some hardware tuners) do.
>>>>
>>>>
Chris
>>>>
>>>>
>>>>
>>>>
>>>>On Tue, Dec 17, 2013 at 8:28 PM, Chris Vaisvil <chrisvaisvil@...> wrote:
>>>>
>>>>I can't remember which ones I tried.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>On Tue, Dec 17, 2013 at 1:08 PM, NI-Ticket-System <ni-support@...> wrote:
>>>>>
>>>>>Hello Chris Vaisvil,
>>>>>>
>>>>>>Which previous software-versions did you try to install?
>>>>>>
>>>>>>>
>>>>>>
>>>>>>Rocky
>>>>>>Native Instruments Support Team
>>>>>>
>>>>>>Native Instruments North America, Inc.
>>>>>>6725 Sunset Boulevard
>>>>>>5th Floor
>>>>>>Los Angeles, CA 90028
>>>>>>USA
>>>>>>http://www.native-instruments.com/
>>>>>>
>>>>>>***
>>>>>>
>>>>>>Also check our extensive Knowledge Base for answers to common questions about
>>>>>>NATIVE INSTRUMENTS products:
>>>>>>
>>>>>>http://www.native-instruments.com/knowledge/
>>>>>>
>>>>>>***
>>>>>>
>>>>>>KOMPLETE 9 - the NI instruments and effects collection
>>>>>>=>     http://www.native-instruments.com/en/komplete/
>>>>>>
>>>>>>TRAKTOR KONTROL S4 - the ultimate integrated DJ system
>>>>>>=>     http://www.native-instruments.com/traktor-kontrol-s4
>>>>>>
>>>>>>->>>>>>    NATIVE INSTRUMENTS - The Future of Sound<<<<<<-
>>>>>>
>>>>>>Registergericht: Amtsgericht Charlottenburg
>>>>>>Registernummer: HRB 72458
>>>>>>UST.-ID.-Nr. DE 20 374 7747
>>>>>>
>>>>>>Geschäftsführung: Daniel Haver (CEO), Mate Galic
>>>>>>
>>>>>>Chris Vaisvil <chrisvaisvil@...> wrote:
>>>>>>
>>>>>>
>>>>>>> Then how do I downgrade? I tried installing a minor couple versions
>>>>>>> previous but ran into the same problem with tuning. I need a clean
>>>>>>> uninstall.
>>>>>>>
>>>>>>> And is it possible to downgrade and retain the twilight sounds?
>>>>>>>
>>>>>>> Lastly, this has the effect of making me very wary of upgrading or
>>>>>>> purchasing absynth in the future.
>>>>>>>
>>>>>>> Chris
>>>>>>>
>>>>>>> On Monday, December 16, 2013, NI-Ticket-System wrote:
>>>>>>>
>>>>>>> > Hello Chris Vaisvil,
>>>>>>> >
>>>>>>> > Sorry, but no. This issue would most likely not be resolved until a new
>>>>>>> > update-
>>>>>>> > version of Absynth 5 is released. The Absynth 5 development team does not
>>>>>>> > share
>>>>>>> > the software release schedule with Technical Support. Please check when a
>>>>>>> >

🔗Daniel Forró <dan.for@...>

3/10/2014 6:17:30 PM

It reminds me my big disappointment with Yamaha. After good support of microtonality since DX7 II to VL1 (and few other instruments) - where the top is SY99 with possibility to tune each key to any pitch - I was surprised to find limited microtonality in my Clavinova P500 (each key, but only fine tuning), and only few preset temperaments in EX5, no user scales. Some later instruments have only octave user scales (like my PSR9000 Pro) or no microtonal support (my FS1r and probably more instruments, I don't know well Motif which is now their the only synthesizer).

I think that to keep this functionality in synthesizers is important (not only for experimental music, but as well for the other culture regions using microtonal scales in their folklore music and pop), and not so difficult as they have previous experience with it. Adding microtonal support is just a few more lines in OS code. Omitting it is a discriminative decision which I don't understand, and I will not hesitate to call such attitude stupid, ignorant and limited. Minimally they lose customers - not only few experimental composers, but also musicians in many countries.

We should make more pressure to big producers like Yamaha or they will limit instruments more and more. This is saving money in wrong place.

Daniel Forro

On 11 Mar, 2014, at 2:40 AM, Chris Vaisvil wrote:

>
>
> Hello Rocky,
>
> I have figured out from your lack of response for months now that > Native Instruments does not care if I remain a customer. I will not > be upgrading Absynth. And once the rational way of microtuning > Kontakt is destroyed I won't be upgrading that anymore as well.
>
> As I understand it FM 8 no longer supports microtuning now also. I > have no reason to purchase a native instruments bundle.
>
> I'm pretty shocked at the way my ticket was dropped, even the lack > of how to do a clean uninstall and go back to a working version of > Absynth was ignored.
>
> My website only gets about 5k uniques a month but it is composed of > mostly microtonal composer like me. I used to feature your products. > I can't do that if your products use witchcraft to retune to > something other than 12 equal.
>
> It was nice while it lasted... At least Garritan accepts scala > tuning files without a fuss and cost way less than NI for close to > the same quality. So I can continue my work no matter what bizarre > decisions your company makes with respect to alternate tuning support.
>
> Now it's time to take this saga to my fellow microtonalists.
>
> Former Native Instruments Customer
>
> Chris Vaisvil, composer

🔗Chris Vaisvil <chrisvaisvil@...>

3/14/2014 4:27:20 PM

HI Richard,

Sorry for the late reply - I know Dan well. Luckily Kontakt is not a
problem - yet. But indeed Sonic Couture sell some really great Kontakt
scripts! I buy Sonic Couture products often. Almost exclusively anymore.

Chris

On Mon, Mar 10, 2014 at 6:14 PM, richard duckworth
<richduckworth@...>wrote:

>
>
> Hi Chris, have you ever talked to Sonic Couture? They have done utonal
> stuff w/ NI scripts - could be worth dropping them a line. Think the guy's
> name is Dan
> Cheers, Rich
>
>
> On Monday, 10 March 2014, 23:10, Chris Vaisvil <chrisvaisvil@...>
> wrote:
>
> Hi Rocky,
>
> Someone from the community helped - my thanks to Marcel de Velde, and I
> apologize for my rant to everyone else except Native Instrument support.
> I'm glad I spoke up, embarrassing as it is to express such
> frustration, since I was able to get help, finally, after so many months.
>
> Chris
>
> On Monday, March 10, 2014, Chris Vaisvil <chrisvaisvil@...> wrote:
>
> Hello Rocky,
>
> I have figured out from your lack of response for months now that Native
> Instruments does not care if I remain a customer. I will not be upgrading
> Absynth. And once the rational way of microtuning Kontakt is destroyed I
> won't be upgrading that anymore as well.
>
> As I understand it FM 8 no longer supports microtuning now also. I have no
> reason to purchase a native instruments bundle.
>
> I'm pretty shocked at the way my ticket was dropped, even the lack of how
> to do a clean uninstall and go back to a working version of Absynth was
> ignored.
>
> My website only gets about 5k uniques a month but it is composed of mostly
> microtonal composer like me. I used to feature your products. I can't do
> that if your products use witchcraft to retune to something other than 12
> equal.
>
> It was nice while it lasted... At least Garritan accepts scala tuning
> files without a fuss and cost way less than NI for close to the same
> quality. So I can continue my work no matter what bizarre decisions your
> company makes with respect to alternate tuning support.
>
> Now it's time to take this saga to my fellow microtonalists.
>
> Former Native Instruments Customer
>
> Chris Vaisvil, composer
>
> Vaisvil Compositions, LLC
>
> www.chrisvaisvil.com
>
> On Thursday, January 23, 2014, Chris Vaisvil <chrisvaisvil@...>
> wrote:
>
> Hello Rocky,
>
> Has my ticket been dropped? It has been a very long time since I have
> heard from NI
>
> Chris
>
> On Monday, January 6, 2014, Chris Vaisvil <chrisvaisvil@...> wrote:
>
> Hello Rocky,
>
> Can I ask what the status of my ticket is?
>
> Thanks,
>
> Chris
>
> On Tuesday, December 17, 2013, Chris Vaisvil wrote:
>
> Rocky,
>
> As best as I can recall I tried the version before the one I had installed
> and then went back about a year. I'm pretty sure the tuning still didn't
> work (but I know it used to!! I have pieces using it) and the older version
> took away the expansion packs. I have attached a jpeg of the versions I
> have on my hard drive in case someone says - that is the one he wants.
>
> Honestly, if I could just have the tunings I requested it would go a long
> way to giving me something useful to use. To try to figure out all of those
> tunings with the present system is really daunting. And just in case some
> one suggests I wouldn't use them - look here:
>
> My microtonal music sorted by tuning:
>
> http://micro.soonlabel.com/
>
> There is a pack of tunings that is popular in the community here:
> http://www.huygens-fokker.org/scala/downloads.html
>
> go to the bottom - 4,200 tunings in an archive. Actually NI would do well
> in our community to support this format like Pianoteq and Zeta+ and many
> other soft synths (and even some hardware tuners) do.
>
> Chris
>
>
> On Tue, Dec 17, 2013 at 8:28 PM, Chris Vaisvil <chrisvaisvil@...>wrote:
>
> I can't remember which ones I tried.
>
>
> On Tue, Dec 17, 2013 at 1:08 PM, NI-Ticket-System <
> ni-support@native-instruments.com> wrote:
>
> Hello Chris Vaisvil,
>
> Which previous software-versions did you try to install?
> >
>
> Rocky
> Native Instruments Support Team
>
> Native Instruments North America, Inc.
> 6725 Sunset Boulevard
> 5th Floor
> Los Angeles, CA 90028
> USA
> http://www.native-instruments.com/
>
> ***
>
> Also check our extensive Knowledge Base for answers to common questions
> about
> NATIVE INSTRUMENTS products:
>
> http://www.native-instruments.com/knowledge/
>
> ***
>
> KOMPLETE 9 - the NI instruments and effects collection
> => http://www.native-instruments.com/en/komplete/
>
> TRAKTOR KONTROL S4 - the ultimate integrated DJ system
> => http://www.native-instruments.com/traktor-kontrol-s4
>
> ->>>>>> NATIVE INSTRUMENTS - The Future of Sound<<<<<<-
>
> Registergericht: Amtsgericht Charlottenburg
> Registernummer: HRB 72458
> UST.-ID.-Nr. DE 20 374 7747
>
> Geschäftsführung: Daniel Haver (CEO), Mate Galic
>
> Chris Vaisvil <chrisvaisvil@...> wrote:
>
> > Then how do I downgrade? I tried installing a minor couple versions
> > previous but ran into the same problem with tuning. I need a clean
> > uninstall.
> >
> > And is it possible to downgrade and retain the twilight sounds?
> >
> > Lastly, this has the effect of making me very wary of upgrading or
> > purchasing absynth in the future.
> >
> > Chris
> >
> > On Monday, December 16, 2013, NI-Ticket-System wrote:
> >
> > > Hello Chris Vaisvil,
> > >
> > > Sorry, but no. This issue would most likely not be resolved until a new
> > > update-
> > > version of Absynth 5 is released. The Absynth 5 development team does
> not
> > > share
> > > the software release schedule with Technical Support. Please check
> when a
> > >
>
>
>
>
>

🔗Chris Vaisvil <chrisvaisvil@...>

3/14/2014 4:31:44 PM

Hi Daniel,

I am sorry for my late reply to you as well. I agree with you 100%. This is
an area that perhaps Untwelve advocacy could make a difference. I will
bring it up at out next board meeting. I've BCC'd them.

Chris

On Mon, Mar 10, 2014 at 8:17 PM, Daniel Forró <dan.for@...> wrote:

>
>
> It reminds me my big disappointment with Yamaha. After good support of
> microtonality since DX7 II to VL1 (and few other instruments) - where the
> top is SY99 with possibility to tune each key to any pitch - I was
> surprised to find limited microtonality in my Clavinova P500 (each key, but
> only fine tuning), and only few preset temperaments in EX5, no user scales.
> Some later instruments have only octave user scales (like my PSR9000 Pro)
> or no microtonal support (my FS1r and probably more instruments, I don't
> know well Motif which is now their the only synthesizer).
>
> I think that to keep this functionality in synthesizers is important (not
> only for experimental music, but as well for the other culture regions
> using microtonal scales in their folklore music and pop), and not so
> difficult as they have previous experience with it. Adding microtonal
> support is just a few more lines in OS code. Omitting it is a
> discriminative decision which I don't understand, and I will not hesitate
> to call such attitude stupid, ignorant and limited. Minimally they lose
> customers - not only few experimental composers, but also musicians in many
> countries.
>
> We should make more pressure to big producers like Yamaha or they will
> limit instruments more and more. This is saving money in wrong place.
>
> Daniel Forro
>
> On 11 Mar, 2014, at 2:40 AM, Chris Vaisvil wrote:
>
>
>
> Hello Rocky,
>
> I have figured out from your lack of response for months now that Native
> Instruments does not care if I remain a customer. I will not be upgrading
> Absynth. And once the rational way of microtuning Kontakt is destroyed I
> won't be upgrading that anymore as well.
>
> As I understand it FM 8 no longer supports microtuning now also. I have no
> reason to purchase a native instruments bundle.
>
> I'm pretty shocked at the way my ticket was dropped, even the lack of how
> to do a clean uninstall and go back to a working version of Absynth was
> ignored.
>
> My website only gets about 5k uniques a month but it is composed of mostly
> microtonal composer like me. I used to feature your products. I can't do
> that if your products use witchcraft to retune to something other than 12
> equal.
>
> It was nice while it lasted... At least Garritan accepts scala tuning
> files without a fuss and cost way less than NI for close to the same
> quality. So I can continue my work no matter what bizarre decisions your
> company makes with respect to alternate tuning support.
>
> Now it's time to take this saga to my fellow microtonalists.
>
> Former Native Instruments Customer
>
> Chris Vaisvil, composer
>
>
>
>